Get in Touch With Us
This is the page to use if you want to reach the editorial team behind Crypto Casinos — to flag an error, ask how a bonus actually works, query a payout problem you had at one of the sites we cover, or talk to us about a commercial arrangement. Email is the only channel we run, and a person reads every message.
Email the Editorial Team
Write to [email protected]. We aim to reply within two business days. Messages about factual errors or a suspected problem with an operator's terms go to the front of the queue.
A few details make a reply useful rather than generic:
- Which site — name the casino. We only research and write about the operators listed on this site, so we can't comment on one we don't cover.
- Which page — if you're reporting something out of date, tell us the page you saw it on.
- Your state — availability and restrictions vary by state, and the answer to \"can I use this site\" often depends on it.
- The coin and the amount — for payment or withdrawal questions, whether you used BTC, ETH, LTC, USDT, USDC or DOGE changes the answer on fees and confirmation times.
- Screenshots of terms — especially for bonus disputes, where the wagering requirement in force at the time is the thing that matters.
Please don't send us private keys, seed phrases, wallet passwords, account passwords or 2FA codes. We will never ask for them, and nobody legitimate ever will. Anyone who does is trying to take your funds.
What We Can Help With — and What We Can't
| You contact us about | What we can do |
|---|---|
| A bonus figure or wagering requirement that looks wrong on our page | Re-check the operator's published terms and correct or date-stamp the page |
| How on-chain deposits, gas fees or confirmation times work | Explain the mechanics in general terms so you can judge a site yourself |
| Licensing claims — Curaçao, Anjouan, MGA | Tell you what an operator states publicly and how much weight that carries |
| A withdrawal that hasn't arrived | Point you to the operator's support and explain the usual causes, but we have no account access and can't release funds |
| A closed or restricted account | Nothing directly — only the operator can act, and we don't influence their decisions |
| Whether you personally may gamble from your state | Explain the general position and where to look; we can't give legal advice |
| Tax on winnings or crypto gains | Flag that liability generally exists and recommend a qualified tax professional |
We are an independent comparison site, not an operator, not an agent and not a regulator. We hold no player funds and cannot open, close, verify or unlock an account anywhere.
How We Make Money, Stated Plainly
Crypto Casinos earns commission when a reader signs up through some of the links on this site. That is the business model and we'd rather you knew it upfront than found it in a footer. Commission does not buy a position in our rankings, does not remove a drawback from a write-up, and does not stop us publishing an unflattering detail about a site that pays us. If a brand asks us to change a rating in exchange for a better rate, the answer is no, and you're welcome to email us if a page ever reads otherwise.
How We Research the Sites We Rank
Fair questions deserve a fair account of our method, so here is what sits behind an editorial rating. We do not claim to have deposited, played or withdrawn at these casinos. Our ratings come from documented research, last verified 2026 on Sep 23, 2026, and re-checked when terms change.
- Published terms — we read the bonus conditions, playthrough multipliers, expiry windows, maximum bet rules while a bonus is active, and withdrawal caps.
- Coin and rail coverage — which cryptocurrencies are accepted on-chain, whether stablecoins are supported for balance holding, and what the stated minimums are.
- Stated payout speed — we record what an operator advertises. Advertised is not tested, and network congestion sits outside any casino's control.
- Verification policy — what the site says about KYC, and at what point it reserves the right to ask for documents even on an account opened without them.
- Licensing and game fairness — the licence an operator claims, whether provably fair tooling is offered on in-house games, and whether third-party RNG certification is referenced for slots.
- Game range and providers — slots, blackjack, roulette, baccarat, live dealer rooms, and crypto originals such as crash, dice and plinko, plus which studios supply the library.
- Support and player tools — response channels, 2FA availability, deposit limits and self-exclusion options.
Where something is unresolved, we say so rather than filling the gap. If you have evidence that contradicts a rating, send it — that's the single most useful email we receive.
The Sites Most Emails Are About
Three names generate the bulk of reader questions, so here is our honest read on each, limitations included. Every bonus below is quoted as the operator advertises it; the wagering requirement, expiry and eligibility rules are set by the casino and you should read the version live on its promotions page before depositing.
BetPanda — our top-rated pick, and the cashback questions it raises
BetPanda sits first at 10.0 largely because its headline deal is a 10% weekly cashback rather than a large front-loaded match. Cashback is the structure most readers misjudge in our inbox: it typically pays on net losses over a defined period, not on turnover, and most operators attach either a small playthrough or a cap before the credit becomes withdrawable. Confirm the qualifying period, the cap and any playthrough on BetPanda's terms page.
The limitation: a recurring 10% return suits someone playing steadily over weeks and does very little for a player making one deposit and stopping. It is also, by design, a return on money already lost — cashback reduces the sting of losses, it does not make a losing session profitable.
CoinPoker Casino — a poker-first room with a casino attached
CoinPoker Casino rates 9.9 and is the one we most often recommend people look at for the adjacent offering rather than the casino floor alone: it runs poker alongside the slots and tables, which matters if you're in a state with no legal online poker. Its 150% welcome bonus up to $2,000 is the largest percentage match at the top of our list. Bonuses of that shape are almost always released in increments as you clear playthrough, so check the release schedule, the expiry window and whether poker rake counts toward clearing it.
The limitation: a poker-led platform generally has a thinner live dealer and slot catalog than a casino-first site, and match bonuses tied to rake or wagering can take considerable turnover to unlock. If you're purely after slots, this isn't the obvious fit.
Cryptorino — a BTC-denominated match with a volatility catch
Cryptorino rates 9.8 on a 100% match up to 1 BTC plus 10% weekly cashback — the combination of a one-off match and an ongoing return that covers both types of player. The Bitcoin-denominated cap is the detail to think about: a bonus ceiling quoted in BTC moves in dollar terms with the market, and so does your balance while you play. Playing in USDT or USDC instead keeps the value in dollar terms, though it usually means the BTC-headline offer no longer applies as advertised.
The limitation: \"up to 1 BTC\" is a ceiling almost nobody reaches, and the practical matched amount is whatever you deposit. Wagering requirements, expiry and game weighting apply, and crypto price movement can cut the dollar value of a crypto-denominated balance regardless of how the games go.
The rest of the list
Punkz, Hyperlucky, Winna, Thrill, BC Game, Wild.io and Vave round out our rankings with their own mix of match bonuses, rakeback and cashback — from Punkz's 20,000 USDT welcome package and 15% cashback through to Thrill's up-to-70% rakeback and Vave's combined USDT bonus, free bet and 5% cashback. Same rule applies to all of them: the advertised number means little until you've read the playthrough multiplier, the time limit and which games count toward it.
Money Questions We Answer Most Often
Using a crypto casino costs nothing to join, but taking part is not free — you fund play with your own money, and that money is at risk. The costs that surprise people are the ones around the edges:
- Network and gas fees — paid to the blockchain, not the casino. Bitcoin and Ethereum fees rise with congestion; Litecoin, Dogecoin and stablecoins on cheaper networks generally cost less to move. Check which network a site supports for USDT or USDC before sending, as sending on the wrong one can lose the funds.
- Confirmation times — deposits credit after a set number of block confirmations. Minutes is normal; longer happens when a network is busy.
- Withdrawal limits — daily, weekly or monthly caps are common, and a large win may be paid out in installments. Read the cap before you play, not after you win.
- Exchange spread — if you buy crypto to play and sell what's left afterward, you pay a spread both ways.
- Price volatility — a balance held in BTC or ETH can lose dollar value while you sleep. Stablecoins are the usual answer for players who don't want that exposure.
Deposits and withdrawals are on-chain, from a self-custody wallet or an exchange account. Self-custody gives you control of your keys; an exchange withdrawal may be subject to that exchange's own holds and limits.
Verification, Anonymity and Where We Draw the Line
Plenty of emails ask which sites are genuinely no-KYC. We'll tell you what an operator publishes about its verification policy and note that most reserve the right to request identity documents at any point — typically around larger withdrawals, suspected bonus abuse or compliance checks. \"No KYC at signup\" is not the same as \"no KYC ever.\"
What we won't help with: false details, workarounds for state geoblocks, VPN use that breaches a site's terms, or anything aimed at getting around KYC, anti-money-laundering or sanctions checks. Those attempts commonly end in a frozen balance and a forfeited account, and we won't write the instructions. Pseudonymous play is a privacy feature; it is not a way to hide income or avoid tax.
Legal Standing, Age and Playing Safely
You must be at least 18 to use the sites we cover, and 21 where the operator or your state sets that higher minimum — check each casino's stated minimum age before registering. Nothing on this site is aimed at anyone below it.
There is no federal legalization of online casino gaming in the US. The crypto casinos we rank are offshore operators, licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator. For most US players they sit in a legal grey area rather than being clearly legal or clearly prohibited, and the position varies by state — a handful of states run regulated online casino markets, and those licensees do not take crypto. Many offshore sites also self-restrict particular states. Check your own state's laws, and treat anything here as general information rather than legal advice; for a definitive answer, and for anything on tax owed on gambling winnings or crypto gains, speak to a qualified professional.
Gambling is entertainment that costs money, not a way to earn it or fix a financial problem. Losing is the normal outcome, and crypto price movement adds a second layer of risk on top. Only stake what you can afford to lose, and use deposit limits, cooling-off periods and self-exclusion tools where a site offers them — bear in mind that offshore operators may not provide the same player protections or self-exclusion options as state-regulated ones. If gambling stops feeling like a choice, free confidential help is available around the clock through the National Problem Gambling Helpline on 1-800-GAMBLER. Tell us in your email if you want us to point you toward support resources and we will.
Before You Write
If your question is about bonuses, payout speed or licensing, our comparison pages may already answer it — including our roundup of casinos outside the GamStop scheme. If they don't, or if you think we've got something wrong, email us. Corrections, missing terms and outdated offers are the messages we most want to see, and they're the ones that make the next reader's decision a better-informed one.
Reviewed by Alyssa Morrison. Last fact-checked Sep 23, 2026.